Important update for our customers
We know times are strange at the moment but we just wanted to thank you all for the overwhelming support and kindness.
Many of you are busy sewing for the NHS. Keep up the good work! You are doing amazing things to support those working on the front line.
After following the government guidelines, we have closed the doors at our physical shop temporarily. We will re-open when we are advised it is safe to do so by the government.
We are, however, still taking online orders for UK deliveries only. We have paused any international deliveries for the time being. We’ll keep you updated on this.
We would ask our customers, in this difficult time, to please be patient with our team. We are working as hard as we can, with the current resources we have. We will be responding and sending orders out as fast as possible. We are still dispatching orders within 24 hours, however, delivery in certain areas can take up to 10 working days.
If you have any queries during this time if you could email us on [email protected] rather than calling it would be much appreciated.
In the meantime, we would like to wish everyone well. Stay safe and keep your spirits high.
We’ll keep you informed of any changes that may occur in our situation.
Thank you for your understanding.
The Tex Ex Team